Account Deletion Policy

Go to Profile → Settings → Account → Delete Account and follow the prompts. You will be asked to confirm your intent and acknowledge the consequences before deletion proceeds.

When you delete your account, we remove or anonymize:

• Your user account and profile data.
• Your posts and user-generated content.
• Your uploaded videos.
• Your comments.
• Your likes and reactions.
• Your followers and following relationships.
• Your blocks and reports.
• Your chat messages (where legally possible).
• Your personal data not legally required to be retained.

Certain data may be retained where legally required, including:

• Financial transaction records (for tax, accounting, and legal compliance).
• Moderation and safety records (to protect users and comply with law).
• An audit record of the deletion itself (minimum information to demonstrate compliance).

Before deletion, you must resolve outstanding financial activity:

• Withdraw any wallet balance.
• Resolve pending payout requests.
• Fulfill or cancel active marketplace orders as a seller.

If any of these are outstanding, deletion will be blocked until they are resolved.

Deleting your account revokes your active sessions and authentication tokens, and removes connected services.

Account deletion is permanent and cannot be undone. If you want to take a break, consider logging out instead — you can always come back.

Questions about account deletion? Contact us at support@dogood.app.