Privacy Policy

We collect the information you provide directly: your name, email address, profile details, posts, videos, comments, and messages. For financial features we process wallet balances, donations, marketplace orders, and payout requests. We also collect technical data such as device type, app version, and usage activity to operate and improve the service.

We use your information to provide and maintain the service, process payments and donations, personalize your feed, enable social interactions, send notifications, prevent fraud and abuse, and comply with legal obligations.

Payment processing is handled by our third-party payment provider (Stripe). We do not store full card numbers on our servers. Creator earnings balances, transaction history, and payout details are stored to provide the financial features of the app and to maintain an accurate ledger. Donations and marketplace purchases are processed as direct card charges — no in-app virtual currency is used.

We do not sell your personal data. We share information only with service providers that help us operate the app (such as payment, video hosting, and infrastructure providers), or when required by law. Public posts, videos, and profile details you choose to share are visible to other users.

You can delete your account at any time from your Profile settings. When you delete your account, your personal data is removed, subject to financial records we are legally required to retain. Outstanding wallet balances must be withdrawn and pending transactions resolved before deletion.

Depending on your location, you may have rights to access, correct, export, or delete your personal data. To exercise these rights, contact us at the email below.

DoGood is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.

If you have questions about this Privacy Policy, contact us at support@dogood.app.